Four Capitol-paid employees have been detailed to assist in operations at the embattled Land Transportation Office (LTO) in Tagbilaran City which has been drawing flak from the public for poor service.
Provincial Administrator Ae Damalerio told dyRD Balita on Monday that the Capitol personnel started to report to the LTO since last week joining two other provincial government workers who were earlier assigned to the office.
The provincial government also put up two large tents as shed for clients at the cramped and often overcrowded office where queues reach outside the facility’s periphery.
Additional manpower was provided for the LTO after complaints against the office’s slow service in processing licenses and registrations continued to mount.
The Tagbilaran City LTO branch currently has 18 employees, two from the city government, six from the province, six regular personnel and four casual workers, said the office’s information officer Florencio Balazuela.
LTO 7 regional director Victor Caindec had earlier pinpointed backlogs and the lack of “working stations” as causes for slow transactions at the office, but noted that the problems will be addressed within seven weeks.
Caiendec said he was assured by the LTO’s head office of four “working stations” to be shipped out from Manila to solve the congestion problem.
These stations will be placed in an area called Temporary Off-site Printing Office (TOPO).
Once the TOPO will be operational, at least 6,000 plastic drivers’ licenses can be issued in a span of three weeks with an estimated service time of five minutes per client, he said.
However, this is dependent on how fast the internet service will be at the TOPO site.
Tagbilaran City Mayor Baba Yap has offered the atrium at the City Hall for the TOPO. (R. Tutas)